Current Scams and Fraud Prevention Information
Click on any of the links below to read about the most Current Scams and Fraud Prevention Information.
Current Scams -
SKIMMER SCAM -
Over the last few months we have seen a dramatic increase in the number of ATM skimmer cases in the NW. You may be asking, "What do I need to look for?" and "What can I do to stop this?". Below is a link to an article that gives a great overview of the basics of ATM skimmers. Keep in mind that these devices may look almost identical to the original equipment installed on your ATM and the only real way to tell is by physically wiggling the device. In addition to the skimming device they also need a PIN, this could be captured by an overlay on the keypad or by a micro camera placed nearby. If a device is ever found on one of our ATMs please do not remove it. Call the police immediately. Please remember that most of these devices are only installed for a short period of time then removed to download the data which means the perpetrator is usually lurking nearby. Click Here for additional information regarding ATM/Debit Card skimmer units.
FEDERAL EMPLOYEE DATA BREACH -
A large database with information about Federal employees has been hacked and millions of employee records have been compromised. Cyber criminals are going to use this hack to scare people into clicking on phishing emails and infect computers with malware or manipulate people into giving out personal information.
If you received an email that claims your personal information has been hacked, and that you need to click on links or open attachments to find out how to protect yourself, be very careful. Do not click on links, do not open attachments, and if there is a reference to a website with more information, type the web address in your browser, and do not click on any links.
TAX SEASON SCAMS -
It is tax season and cyber criminals are trying to make money off this opportunity. At the moment, massive amounts of robo-calls are being made to people claiming that the IRS is suing you, with a callback number in Washington. The same is happening with IRS phishing emails. Delete the emails and don't try to call the number they have provided. These scammers use high pressure tactics to extort your money. Remember to never give out personal information to anyone unless YOU have initiated the contact.
CYBER CRIMINALS -
Cyber criminals scan for deaths in your family (2.4 million Americans die every year and over 1 million of these are sudden) and then try to scam you by claiming the deceased has left them very confidential information that needs to be kept secret from the rest of the family. They demand you transfer money for DVDs and "very important documents". Don't fall for it! It is a shame if you suffer a major loss that you also need to be on guard for criminals like this, but they prey on you when you are at your most vulnerable. Keep an eye out for this type of criminal and don't let this happen to your family or a friend's family.
VULNERABILITY ALERT -
Security researchers announced a recently-discovered vulnerability called POODLE (Padding Oracle On Downgraded Legacy Encryption). This vulnerability has the potential to compromise the computers of account holders accessing the internet via outdated browsers, such as Internet Explorer versions 5 and 6.
In our commitment to your security, and in keeping with industry standards, Bank of the Pacific's online banking will no longer support such browsers.
If you currently utilize Internet Explorer versions 5 or 6, please take steps to update your browser, or consider installing an alternate web browser such as Google Chrome or Mozilla Firefox to minimize any negative impact.
BASH BUG/SHELLSHOCK Operating System Vulnerability -
On September 26, 2014, security researchers announced a recently-discovered vulnerability called the "Bash Bug" or "Shellshock," the GNU Bourne-Again (Bash) Vulnerability (CVE-2014-6271, CVE-2014-7169). This is a very serious security flaw that affects computers running operating systems derived from Unix, including Apple's Mac OS X, as well as some web servers running operating systems such as Linux.
For more information, please see: https://www.us-cert.gov/ncas/alerts/TA14-268A
HOME DEPOT BREACH -
On Sept. 2, 2014, we were notified that Home Depot alerted MasterCard, Visa, and law enforcement of a possible data breach, and an investigation was initiated. At this time, details and specific compromised card information has not been released. As soon as we have more information we will notify any affected cardholders. As always, please monitor your account and notify us if you see any transactions that you believe you did not initiate or authorize.
INTERNET EXPLORER ALERT - 04.29.14
We have been notified there is a bug in Microsoft Explorer that could allow someone (a hacker) to "take control" of an end-users computer. News link: http://money.cnn.com/2014/04/28/technology/security/internet-explorer-bug/. Until Microsoft creates a fix for this issue, we recommend that you use another browser such as Google Chrome or at minimum disable Adobe Flash plugin. To disable Adobe Flash Plugin, go to Microsoft Internet Explorer, select Tools, Manage Add-Ons, select Shockwave Flash object and choose Disable. Once Microsoft announces a fix for this issue we suggest that you download and install it as soon as possible.
Those affected by Target breach notified - 12.27.13
Although this was not a breach within Bank of the Pacific, we were proactive in identifying all of our customers who were involved in the breach. We would like to thank our customers for working with us in partnership. If you have any questions or concerns please contact your local branch of account.
Debit Card Fraud - 11.27.13
Recently we have seen a spike in debit card fraud originating from China, Hungary and Hong Kong. Bank of the Pacific has currently blocked all transactions from these three countries. Customers planning to travel to these or other countries outside the U.S. should contact their local branch prior to their travels. See Debit Card Fraud Prevention Information link at the bottom of this page for helpful tips.
Email Virus Alert - 02.04.13
Be aware that new emails purporting to be an update from Adobe Flash Player (looks real), the Better Business Bureau or the digital faxing company eFax are circulating. If you click on any of these emails they will launch a Trojan program designed to steal money out of online bank accounts.
Credit Card Deactivated Scam - 01.23.13
Olympic Team Phishing Alert - 07.12.12
Wire Transfer Scam - 04.17.12
Phishing Attack - 02.13.12
Malicious E-Mail Alert - 11.16.11
Charitable Contribution Schemes - 08.30.11
Fraud Prevention -
Citadel Ransomware Fraud Alert - 06.04.12