Bank of the Pacific Response to the Coronavirus (COVID-19) Outbreak

Bank of the Pacific response to the Coronavirus (COVID-19) outbreak.

Business_Desk_overviewAs members of your community, the management at Bank of the Pacific is taking the coronavirus (COVID-19) issue very seriously. We realize there is heightened awareness regarding the coronavirus and the possible impact on our communities. The health and safety of our customers and staff is of utmost importance and rest assured that we are monitoring the situation closely. 

To prepare for threats and situations like the coronavirus, Bank of the Pacific reviews its Pandemic Plan and develops strategies in the event of a true outbreak in our regions. The situation is continually evolving and requires frequent communication. We will continue to assess the situation as we learn more and communicate any relevant information and action plans.

We understand that these situations can cause anxiety and fear.  It is important that you not panic and remain calm.  Currently, the immediate risk to the general public in Washington and Oregon is considered to be low. However, the situation is rapidly evolving and we will be monitoring recommendations from state officials.

Below are some common questions and answers regarding the coronavirus (COVID-19).

How severe is the virus?

Most cases are mild. The number of cases is increasing, but most of the illnesses in the U.S. are mild. About 80 percent of people infected with COVID-19 have not needed hospital care. However, a small percentage of cases are more severe and involve pneumonia, particularly in elderly people and people with underlying medical conditions. The Center for Disease Control (CDC) has reported the mortality rate at about 2 percent of confirmed cases, including the nineteen deaths in Washington State as of March 9, 2020. The virus is less severe in children, just 2 percent of confirmed cases in China involve persons under the age of 20.  To put this into perspective the CDC estimates that between October 1, 2019 and February 22, 2020 there have been 18,000 deaths from the flu. 

How long does the virus stay alive on surfaces?  
Stop virus spread recommendation

Recent research concluded that human coronaviruses can remain on inanimate surfaces for up to nine days at room temperature. However, they can quickly be rendered inactive using common disinfectants, and may also dissipate at higher temperatures. It is not clear yet, whether COVID-19 behaves in a similar way.

What can we do?

Wash Your Hands imageFirst and foremost, if you feel ill please stay home. This is true at any time, but particularly true in the face of a possible pandemic.

  • Practice good hygiene and encourage others to do the same.
  • Wash hands with soap and hot water for at least 20 seconds.
  • Frequently use hand sanitizer.
  • Don’t touch nose, eyes, or mouth with unwashed hands.
  • Cover coughs and sneezes with a tissue, throw it away, and wash hands.
  • Get a seasonal flu shot, if you have not already done so.
  • Wipe down surfaces regularly with disinfecting wipes. This includes door handles, light switches, computer mouse and keyboard, phones, counters, etc.
  • Verify that your emergency contact information is up to date.

Stay aware of the latest information on the COVID-19 outbreak through the World Health Organization (WHO) website ( and through national and local public health authorities.

Is it possible that the Bank will close?

Businesses (including Bank of the Pacific) and schools around Washington and Oregon are currently examining what could be “trigger events” that could lead to recommended or mandatory closure. As a bank, we are examining these possibilities at regular meetings and exercising our Pandemic Response Plan in preparation for such events. If action must be taken, we will communicate with customers through notices in the Branch, Email, Social Media and with messaging on our website.  We have taken steps to make working from remote locations available to key staff members while our Drive Through Banking, ATM, Online/Mobile Banking and Mobile Deposit services allow customers to do most banking transactions without entering a branch. 

How do you treat COVID-19?
  • Take fever and pain medications.
  • Use a room humidifier and take a hot shower to help ease a sore throat and cough.
  • Drink plenty of liquids.
  • Stay home and rest.

Scam AlertWatch out for fraudsters using the Coronavirus as a way to get your information or take your money!

Cyber criminals are exploiting the Coronavirus through the wide distribution of mass emails posing as legitimate organizations such as the Center for Disease Control (CDC) or World Health Organization (WHO). In one particular instance, victims have received an email purporting to be from the WHO with an attachment supposedly containing pertinent information regarding the Coronavirus. This leads to either unsuspecting victims opening the attachment causing various types of malware to infect their system, or prompting the victim to enter their email login credentials to access the information resulting in harvested login credentials.