Quick Tip - Protect Yourself from Phishing
Protecting yourself from Phishing involves knowledge and technology.
Email: Never open emails from unknown senders. Carefully read the email, be mindful of grammatical errors and misspelled words. Don’t click on the links in the email. Verify the legitimacy of emails by using your browser to go directly to the company web site. Make sure your software technology is updated regularly. If you think you’ve received a phishing scam do not click any links in the message.
Phone: Bank of the Pacific will never call, text or email you to ask for account information, online/mobile banking login or secure access codes. If a personal calls from "The Bank" and asks you to provide log-in credentials or other personal information about you, please hang up. Then call your local branch of account to see if there is actually a problem with your account. This way you can be sure you are talking with someone at your bank.
Only give out confidential information when YOU have initiated the call and never call numbers in an email that just appeared in your inbox. Only call a toll-free number that you know beforehand is legit, like on the back of your credit card, a statement you have received in the mail or the order confirmation email you received at the time you bought the product.
Text Messages: Do not click on links embedded in text messages or messenger services unless you are sure of the Sender and the content sent. Clicking on these links could infect your device with malware which could allow a fraudster access to your personal information, address books, photos, etc.