Department: Commercial Banking
Reports to: Commercial Banking Manager
FLSA Status: Exempt
Grade: The grade of the position for each branch is determined by the size of the Commercial Banking Officer’s credit and or depository portfolio, degree of ability to manage increasingly complex relationships, and debt of knowledge of a number of industries. Contact the Human Resources Director
Statement of Hire:
At the Bank of the Pacific, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area.
A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.
The Commercial Banking Officer is responsible for the development, and sales and risk management, of commercial banking relationships. Products include both non-credit and credit services, sold to relationships characterized by frequent, ongoing contact with clients in which banking services are provided in the context of being the primary bank, with long-term familiarity with client goals and needs. Valuable observations of client businesses are sometimes provided to clients on topics that are incidental to the provision of banking services. By these activities, the Commercial Banking Officer contributes to the corporation’s goals for loans, deposits, and non-interest income and therefore has keen awareness of personal portfolio goals as relate to that contribution. Serves as a role model for peers and support staff in matters of professional conduct, service and sales attitudes. Often acts as a resource or mentor for less experienced officers, Credit Analysts, Documentation Specialists, and Commercial Administrative Assistants.
- Reviews lists, records, newspapers, networking opportunities, and other sources for business development leads.
- Develops new prospects and customers for the financial institution by maintaining an organized business development effort including but not limited to calling on new and existing clients, utilizing a contact management program, and planning and documenting calls as appropriate.
- Conducts other business development activities such as but not limited to joint calling with branch staff and product specialists, attending community and networking events, organizing events, publishing tombstones, and issuing newsletters.
- Interviews applicants for commercial banking services, both credit and non-credit services.
- Discusses client needs, problems or complaints with client relationship stakeholders.
- Evaluates potential customer loan requests and makes loan recommendations to management as appropriate. Analyzes and screens credit requests for all types of loans, utilizing all relevant information to determine client and prospect credit repayment capabilities. Reviews new laws, regulations, and policies that influence commercial lending within the financial institution and incorporates these as appropriate.
- Presents credit requests to management as appropriate or required by policy, by writing approval, problem credit, and other forms of loan memoranda.
- Presents non-credit and credit products to prospects and clients and refers client and prospects to other product specialists as appropriate including cash management, private banking, investment, branch, and other personnel.
- Negotiates credit terms, such as costs, loan repayment methods and collateral, including customer pricing for products sold as consistent with policies and procedures, and to be competitive with the market.
- Packages loans for prospects and clients, and recommends loan terms and conditions, and packages non-credit services, or directs supporting staff in such activities as appropriate. Ensures document accuracy relative to approved credit facilities. Corresponds with legal counsel or other agents, as appropriate, and as necessary.
- Monitors client performance versus that expected, documenting material variance and information, and making risk rating changes as appropriate. Includes but is not limited to the timely follow-up of financial reporting, covenant checks, and borrowing base review. Takes action regarding expiring notes in advance of maturity; collects past due payments quickly; and engages on other activities to maintain the credit quality of loan portfolio.
- Engages junior Commercial Banking Officers, Credit Analysts, Documentation Specialists, and Commercial Administrative Assistants as appropriate in the writing of loan memoranda, analyzing of data, completion of documentation, and risk management activities as routine among those activities essential to the development and risk management of commercial accounts.
- Manages large or complex commercial relationships, as needed, and counsels customers and prospects on banking and non-banking strategies.
- In some instances, maintains and enhances information base on local and national economics or industries, as well as other concerns, that would impact the financial institution’s lending activities.
- Portfolio focus may be industry specific (such as agriculture, real estate, natural resource, or others).
- Other duties, in addition to those above, may be assigned by management.
All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All employees shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.
All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.
Education / Experience:
- Bachelor’s degree in business, finance or related field, or equivalent experience.
- One to two years of experience, preferably in a financial institution or lending operation.
- Service-Plus Certified Good understanding of general the bank policies bank regulations.
- Past experience to demonstrate:
- Good decision making based on sound reasoning.
- Demonstrated interest and ability in sales.
- Ability to organize and have attention to detail.
- Resourceful, with good follow-through.
Skills / Knowledge / Abilities:
- Thorough knowledge of lending policies and procedures.
- Extensive knowledge of commercial banking services; strong ability to underwrite credit.
- Excellent communication, and sales skills. Good ability to coach junior staff.
- Proficient in computer software common fulfilling the principal responsibilities of the job.
- Familiarity with on-line computer systems.
- Proficient with statement spreading programs
- Above average courtesy and tact in dealing with community and peers.
- Strong professional, appearance, dress, attitude, interpersonal and communications skills.
- Ability to perform independently and with minimal supervision.
- Manifests the values of the organization, particularly relative to peers and support staff.
Working Conditions / Environment / Potential Hazards:
- General office environment
- May be necessary to work extended hours
- Periodic Travel required
- Able to sit or stand for an extended period of time
- Able to lift up to 25 lbs.
- Able to work in cool temperatures
To apply for this position please submit your resume' and cover letter to HumanResources@BankofthePacific.com. Please reference the position title and location in your subject line.