Transport Layer Security (TLS) is an internet protocol used for encrypting communication between your device and servers. It is important that you keep your device operating system and browser updated to ensure your data is secure.
Exactly what browsers/versions will provide the option for TLS 1.1 and higher?
The below browser versions will support the option to use TLS 1.1 and higher and are certified for use on our Online Banking.
Internet Explorer 9, 10 & 11
Chrome 41, 42 & 43
Firefox 36, 37 & 38
Opera 27, 28 & 29
Safari 7 & 8
Are there older versions of operating systems/browser combinations that will not support TLS 1.1 & higher?
Yes. Windows XP and Windows Vista are only capable of upgrading to Internet Explorer version 8. Therefore, users of these operating systems using Internet Explorer as their browser will not be able to connect to our Online Banking. However, you may have the option to download the latest version of another browser such as Chrome* or Firefox.
* Chrome has announced that they ended new updates for Windows XP as of April 2015.
Mobile App Information
What are the mobile device requirements to ensure use of TLS 1.1 and higher?
The below model and operating system versions will support the option to use TLS 1.1 and higher for use on our mobile app.
Mobile Device Model Operating System
Android 5.X or newer
iOS 9.X or newer
The following mobile operating systems are not compatible with our Mobile App.
- Kindle Fire
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