What if I get an error message when I try to enroll an email address or U.S. mobile phone number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our Customer Care Center at (888) 855-8276 and ask them to move your email address or U.S. mobile phone number to Bank of the Pacific so you can use it for Zelle®.

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Bank of the Pacific account so you can start sending and receiving money with Zelle®. Please call our Customer Care Center at (888) 855-8276, or email BankofthePacific@billsupport.com.