Welcome to your new Customer Care Center.
Our team of Customer Care Specialists are here to assist you with account information, transactions, and navigating electronic banking services. You can also report lost or stolen Visa Credit and Debit Cards and access automated telephone banking.
Give us a call today!
Customer Care Center:
Mon - Fri 8am to 5:30pm
Bank of the Pacific
1216 Skyview Drive
Aberdeen, WA 98520
A routing number is the nine-digit code on the bottom left of your check. You'll use this number when ordering checks, sending or receiving domestic wire transfers or direct deposit/ACH transactions.
Going out of town?
Please let us know if you'll be using your debit card while traveling so we can make sure your card is ready when you are. Please contact your local branch during regular business hours or login to Online Banking and fill out the "Travel Form" under Services.
Lost or Stolen Checks
Please contact your local Branch or our Customer Care Center if your checks are lost or stolen.
Loan Payment Options
There are a variety of ways to make your loan payment. Learn more about convenient payment methods HERE
Contact us by email*:
Questions regarding your Debit Card, Online and Mobile Banking -
(Please use this link if you are having difficulty viewing or navigating our website.)
*Important: Internet mail is not secure. Please do not send sensitive information such as your social security number or account number in an email transmission.
Emails containing sensitive information may be sent through our Secure Message Center while logged into Bank of the Pacific Online Banking.